I received an email recently from a subscriber who was having problems with his wireless networking from his computer, but his wife’s computer was working fine.
Unfortunately, that’s all too often the type of problem that happens with wireless networking. When it works, it works nicely. When it doesn’t work, figuring out what’s going wrong is a challenge.
My first step would be to open a command window and try
ping www.google.com
and
ping 173.194.64.99
which is the IP address that I get for www.google.com.
Sometimes the networking problems are specific to particular protocols – you may not be able to use your web browser or email, but find that ping actually works. That would be a hint that your software was part of the problem.
You can try …
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